FAQ's

Frequently Asked Questions

1. How can I track my order? Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track your order on the carrier's website.

2. What payment methods do you accept? We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay.

3. How long will it take to receive my order? Delivery times vary depending on your location and the shipping method selected during checkout. Typically, orders are processed within 1-2 business days, and standard shipping takes 3-7 business days for domestic orders.

4. Can I return or exchange an item? Yes, we offer a hassle-free return and exchange policy. Items can be returned within 30 days of delivery for a full refund or exchange. Please ensure that the item is in its original condition with tags attached.

5. Do you ship internationally? Yes, we ship internationally to most countries. Shipping rates and delivery times may vary based on the destination. Please check our shipping policy for more information.

6. How can I contact customer support? You can reach our customer support team by emailing customer-care@bottegamilano.com or calling +923218888155 during business hours.

7. Are your products authentic? Yes, we guarantee the authenticity of all products sold on our website. We source our products directly from reputable suppliers and brands.

8. Do you offer discounts or promotions? Yes, we frequently run promotions and offer discounts to our customers. Sign up for our newsletter to stay updated on the latest deals and promotions.

9. Can I cancel my order? Orders can be canceled within 24 hours of placement. Please contact us immediately if you wish to cancel your order.

10. Do you offer wholesale or bulk discounts? Yes, we offer wholesale pricing and bulk discounts for businesses and retailers. Please contact us for more information on wholesale opportunities.